Premier transcription service providers, such as Transcription 2000 Services, certainly appreciate that speed (a/k/a turnaround time) is an important tool in their tool box. However, many of today's transcription provider shops make the critical mistake of believing it is their most critical asset. We beg to differ -- and our clients agree.
Certainly a two-fingered transcriptionist will certainly never survive in the deadline-sensitive world of professional online audio transcription services. However, true as it may be that in many transcription environments rapid turnaround is crucial, it's also true that unrealistic or overly ambitious turnaround times can significantly increase the potential for ending up with a transcript that falls far short of acceptable quality transcription standards.
Settings and circumstances can significantly impact even the speediest, most seasoned professional transcriber's ability to quickly -- and accurately -- move through an assignment.
Does the scenario involve an articulate CEO reading crisply from a prepared script, or is it a freewheeling roundtable discussion where careful discernment of multiple voices, cross talk, etc., is required? Are there participants whose speaking is highly accented? Is the subject matter technical or industry-specific, so as to require the transcriber to spend time researching proper names or esoteric industry jargon? Do audio issues (background conversations, HVAC noises, poorly placed microphones, etc.) impact the quality of what the transcriber is hearing?
All these factors and others can impact the time it takes to provide a professional transcript of the quality that has earned Transcription 2000 Services the enviable reputation we've maintained for almost two decades. From our Phoenix-based transcription services center we collaborate closely with our clients to come up with the right blend of "quick and quality" that meets -- and often exceeds -- their expectations.
You bet we're fast, but never at the expense of a client's best interests -- or our reputation.